Critical Care Moderate Surge Support

Critical Care moderate surge management plays a key role in ensuring resources required for emergent care are available when they are needed. If your hospital is in a critical care moderate surge situation, your hospital’s Chief Executive Office or a designate can contact CritiCall Ontario’s dedicated Critical Care Moderate Surge Response Line at 1-877-668-7874 (ONTSURGE).

You will be connected to one of our Call Centre Agents who will bring your region’s critical care surge response team to the line to speak with you about the current situation and next steps of surge response.

For more information, please review the related documents below:

• Process for Declaring a Critical Care Moderate Surge: Algorithm outlining the step by step process or declaring a Moderate Surge.
• Index Hospital SBAR Form: To be completed by the Index Hospital’s critical care team (critical care manager, director or another delegate) and provided to the Hospital CEO/senior delegate prior to the Moderate Surge preamble call organized by CritiCall Ontario.
• Partner Hospital Reporting Form: To be completed by Partner Hospitals prior to joining the Moderate Surge teleconference organized by CritiCall Ontario.