Urgent and Emergent Support for Hospital-Based Physicians 1-800-668-4357 (HELP)

Out of Country Transfers and Patient Repatriation

Occasionally patients may be sent out of country to access emergent care if the resources required for their care are not immediately available in Ontario. The Out of Country Branch of the MOHLTC has the authority to transfer emergent patients out of country when services are not available in Ontario. In the event that your patient is referred to a hospital in the United States, you must complete the Prior Approval Application for Full Payment of Insured Out-of-Country Health Services.

Patients who are sent out of country as a result of case facilitation through CritiCall Ontario will be repatriated when clinically feasible to an acute care hospital in Ontario for the remainder of their care if appropriate. For more information about CritiCall Ontario’s role in out of country patient repatriation, please refer to the documents below: