CRITICALL ONTARIO - CONNECTING PHYSICIANS, RESOURCES AND CARE
CritiCall Ontario is continuing to change and evolve to serve more physicians and in turn, more patients across Ontario.
And we are doing more than that.
We’ve implemented new technology into our Call Centre. This technology is designed to enhance the overall service we provide by enabling us to collect, document and report on the cases managed through CritiCall Ontario more efficiently.
We have also renewed our commitment to customer care and enhanced our core business to include the following existing services and new services:
- 24-hour-a-day emergency referral service for physicians across the Province of Ontario.
- Facilitating advice (consultation) and effecting decisions (patient referral) for emergent, urgent and critically ill patients.
- Facilitating 'repatriation' of patients sent out of the province by CritiCall, back to Ontario for the remainder of their care.
- Providing services for hospitals in the event of "major or moderate surge" and "disaster" that requires transfer of patients.
- Providing a provincial bed board that documents the "status of" and "access to" acute care beds within the Province of Ontario.
- Providing administrative and technical suport for the Critical Care Information System (CCIS) as well as CCIS implementation, training and problem-solving support to the critical care units in Ontario hospitals.
Over the next few weeks and months you will see changes made to our website that will include providing users and hospitals with secure access to enhanced data and reports intended to help further understanding of our critical care system and in so doing, manage it more efficiently and effectively.
As always, we welcome your input. Click here to send us your feedback
Our Contact Information:
CritiCall Ontario
1725 Upper James Street, Suite 200, Hamilton, Ontario.
L9B 1K7
289-396-7000
As always, we are available to serve you, 24 hours a day, 7 days a week at 