{"id":36,"date":"2024-04-30T10:15:05","date_gmt":"2024-04-30T14:15:05","guid":{"rendered":"https:\/\/criticallwp.wpenginepowered.com\/?page_id=36"},"modified":"2024-11-04T14:08:11","modified_gmt":"2024-11-04T19:08:11","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.criticall.org\/fr\/about-criticall-ontario\/contact-us\/","title":{"rendered":"Contact Us old"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|||||||&#8221; custom_margin=&#8221;||32px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<h1>Contact Us<\/h1>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p><strong>CritiCall Ontario is located at:<\/strong><br \/>1725 Upper James Street<br \/>Suite 200<br \/>Hamilton, Ontario<br \/>L9B 1K7<\/p>\n<p><strong>Administration<\/strong><br \/>Monday to Friday<br \/>8:30 a.m. to 4:30 p.m.<br \/>(289) 396-7000<br \/><a href=\"ma&#105;&#108;&#x74;&#x6f;&#x3a;&#x6a;ac&#107;&#108;&#x79;&#x6e;&#x6e;&#x2e;ba&#114;&#110;&#101;&#x74;&#x74;&#x40;&#x63;ri&#116;&#105;&#x63;&#x61;&#x6c;&#x6c;&#46;o&#114;&#103;\">&#106;&#x61;&#99;&#x6b;&#108;&#x79;&#110;&#x6e;&#46;&#x62;&#97;&#x72;&#110;&#x65;&#116;&#x74;&#64;&#x63;&#114;&#x69;&#116;&#x69;&#99;&#x61;&#108;&#x6c;&#46;&#x6f;&#114;&#x67;<\/a><\/p>\n<p><strong>Call Centre<\/strong><br \/><strong>Urgent and Emergent Support for Hospital-Based Physicians<\/strong><br \/><strong>24 hours, 7 days per week<\/strong><br \/>1-800-668-4357 (HELP)<\/p>\n<p><strong>Critical Care Moderate Surge Management Support for Hospitals<\/strong><br \/>The hospital\u2019s Chief Executive Office or a designate can contact Ontario\u2019s dedicated Critical Care Moderate Surge Response Line at:<br \/>1-877-668-7874 (ONTSURGE)<\/p>\n<p><strong>Technical Support<\/strong><br \/>CritiCall Ontario Help Desk<br \/><a href=\"mailto&#58;&#104;&#101;&#108;&#112;&#100;&#101;&#x73;&#x6b;&#x40;&#x63;&#x72;&#x69;&#x74;&#x69;&#x63;&#x61;&#x6c;&#x6c;&#46;org\">h&#101;&#x6c;&#x70;d&#101;&#x73;&#x6b;&#64;&#99;&#x72;&#x69;t&#105;&#x63;&#x61;l&#108;&#x2e;&#x6f;r&#103;<\/a><\/p>\n<p><strong>Client Relations Team<\/strong><br \/><a href=\"&#x6d;&#x61;&#x69;&#x6c;&#x74;&#x6f;&#x3a;&#99;&#108;&#105;&#101;&#110;trel&#x61;&#x74;&#x69;&#x6f;&#x6e;&#x73;&#x40;&#x63;&#114;&#105;&#116;&#105;&#99;all&#46;&#x6f;&#x72;&#x67;\">&#x63;&#108;&#x69;&#x65;&#110;&#x74;&#114;e&#x6c;&#97;t&#x69;&#111;n&#x73;&#64;c&#x72;&#105;&#x74;&#x69;&#99;&#x61;&#x6c;&#108;&#x2e;&#111;r&#x67;<\/a>\u00a0<\/p>\n<p><strong>CCIS Help Desk<\/strong><br \/><a href=\"&#x6d;&#x61;&#105;&#108;to&#x3a;&#x63;&#x63;&#105;sh&#x65;&#x6c;&#x70;&#100;&#101;s&#x6b;&#x40;&#x63;&#114;&#105;t&#x69;&#x63;&#x61;&#108;&#108;&#46;o&#x72;&#x67;\">&#x63;&#x63;&#105;&#115;h&#x65;&#x6c;&#x70;&#100;&#101;s&#x6b;&#x40;&#x63;&#114;&#105;t&#x69;&#x63;&#x61;&#108;&#108;&#46;&#x6f;&#x72;&#x67;<\/a><\/p>\n<p><strong>PHRS Help Desk<\/strong><br \/><a href=\"&#x6d;&#97;&#x69;&#108;t&#x6f;&#58;p&#x68;&#114;&#x73;&#x68;e&#x6c;&#112;d&#x65;&#115;&#x6b;&#x40;c&#x72;&#105;t&#x69;&#99;a&#x6c;&#108;&#x2e;&#111;r&#x67;\">&#x70;&#104;&#x72;&#x73;&#104;&#x65;&#x6c;&#112;&#x64;&#x65;&#115;&#x6b;&#x40;c&#x72;&#x69;t&#x69;&#99;a&#x6c;&#108;&#46;&#x6f;&#114;g<\/a><\/p>\n<p><strong>IMPORTANT<\/strong> When communicating with CritiCall Ontario via e-mail, please do not include or share any of the following information in your message:<\/p>\n<p>\u2022 Personal Health Information (PHI) of any kind including patient name, Medical Record Number(s) (MRN), Date of Birth (DOB), or any other information that identifies the specific individual; that may be used or manipulated by a reasonably foreseeable method to identify the individual; or that may be linked by a reasonably foreseeable method to other information that identifies the individual.<br \/>\u2022 Account Passwords\u2013 Passwords should never be shared with anyone, including CritiCall Ontario<br \/>\u2022 Account Security Phrases (PHRS)<\/p>\n<p><strong>Please note that if PHI or other confidential information is required to support further investigation of the issue you have contacted us about, CritiCall Ontario will provide you with instructions on how to provide the required information to us securely.<\/strong><\/p>\n<p>For <strong>urgent and\/or after hours technical support<\/strong>, please contact the appropriate Help Desk by pager.<\/p>\n<p><strong>Pager<\/strong> 1-866-740-3240<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Contact UsCritiCall Ontario is located at:1725 Upper James StreetSuite 200Hamilton, OntarioL9B 1K7 AdministrationMonday to Friday8:30 a.m. to 4:30 p.m.(289) &#51;&#x39;&#54;&#x2d;&#55;&#x30;&#48;&#x30;&#106;&#x61;&#99;&#x6b;l&#x79;n&#x6e;&#46;&#x62;a&#x72;n&#x65;t&#116;&#x40;&#99;&#x72;&#105;&#x74;&#105;&#x63;&#97;&#x6c;&#108;&#x2e;&#111;&#x72;g Call CentreUrgent and Emergent Support for Hospital-Based Physicians24 hours, 7 days per week1-800-668-4357 (HELP) Critical Care Moderate Surge Management Support for HospitalsThe hospital\u2019s Chief Executive Office or a designate can contact Ontario\u2019s dedicated Critical Care Moderate Surge Response Line at:1-877-668-7874 (ONTSURGE) Technical SupportCritiCall Ontario Help &#68;e&#x73;k&#x68;e&#x6c;&#112;&#x64;&#101;&#x73;&#107;&#64;&#x63;r&#x69;t&#x69;&#99;&#x61;&#108;&#x6c;&#46;&#x6f;&#114;g Client Relations &#x54;&#x65;&#x61;&#x6d;&#x63;&#x6c;&#x69;&#x65;&#110;&#116;&#114;&#101;&#108;&#97;&#116;ions&#x40;&#x63;&#x72;&#x69;&#x74;&#x69;&#x63;&#x61;&#x6c;&#108;&#46;&#111;&#114;&#103;\u00a0 CCIS Help &#x44;e&#x73;&#107;&#x63;&#99;&#x69;&#x73;h&#x65;&#108;&#x70;&#100;&#x65;&#115;k&#x40;&#99;&#x72;&#105;&#x74;&#105;c&#x61;&#108;&#x6c;&#46;&#x6f;&#114;g PHRS Help &#x44;&#101;s&#x6b;&#112;h&#x72;&#x73;&#104;&#x65;&#x6c;&#112;d&#x65;&#115;k&#x40;&#x63;&#114;&#x69;&#x74;&#105;c&#x61;&#108;l&#x2e;&#x6f;&#114;&#x67; IMPORTANT When communicating with CritiCall Ontario via e-mail, please do not include or share any of the following information in your message: \u2022 Personal Health Information (PHI) of any kind including patient name, Medical Record Number(s) (MRN), Date of Birth (DOB), or any other information that identifies the specific individual; that may be used or manipulated by a reasonably foreseeable method to identify the individual; or that may be linked by a reasonably foreseeable method to other information that identifies the individual.\u2022 Account Passwords\u2013 Passwords should never be shared with anyone, including CritiCall Ontario\u2022 Account Security Phrases (PHRS) Please note that if PHI or other confidential information is required to support further investigation of the issue you have contacted us about, CritiCall Ontario will provide [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":29,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"class_list":["post-36","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Us old &#187; 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