{"id":54,"date":"2024-04-30T10:30:16","date_gmt":"2024-04-30T14:30:16","guid":{"rendered":"https:\/\/criticallwp.wpenginepowered.com\/?page_id=54"},"modified":"2026-05-07T15:29:56","modified_gmt":"2026-05-07T19:29:56","slug":"our-client-relations-education-team","status":"publish","type":"page","link":"https:\/\/www.criticall.org\/fr\/provincial-quality-initiatives\/our-client-relations-education-team\/","title":{"rendered":"Notre \u00e9quipe de la relation client provinciale et de l\u2019\u00e9ducation"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|||||||&#8221; custom_margin=&#8221;||32px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h1>Our Client Relations &amp; Education Team<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Under the direction of the Manager, Communications &amp; Client Relations &amp; Education, the Client Relations Managers provides CritiCall Ontario stakeholders with a liaison between their organization and CritiCall Ontario. There are also two dedicated <a href=\"https:\/\/www.criticall.org\/our-systems-data\/critical-care-information-system\/\">CCIS Educators<\/a> available to support hospitals and their critical care staff in their use of the Critical Care Information System.<\/p>\n<p>Our team offers education, live webinars, self-directed learning tools, and data and report interpretation guidance to support your organization\u2019s specific needs. We also provide stakeholders with orientation to the CritiCall Ontario Call Centre processes. Members of the Client Relations &amp; Education team participate as active members of numerous hospital, regional, provincial and medical specialty committees and working groups that have come together to drive quality improvements throughout Ontario.<\/p>\n<p>To learn more about CritiCall Ontario and how we can work together, contact your Client Relations Manager directly or email us at <a href=\"ma&#105;&#108;&#x74;&#x6f;&#x3a;&#x63;li&#101;&#110;&#x74;&#x72;&#x65;&#x6c;at&#105;&#111;&#110;&#x73;&#x40;&#x63;&#x72;it&#105;&#99;&#x61;&#x6c;&#x6c;&#x2e;or&#103;\">&#99;&#x6c;&#105;&#x65;&#110;&#x74;&#114;&#x65;&#108;&#x61;&#116;&#x69;&#111;&#x6e;&#115;&#x40;&#99;&#x72;&#105;&#x74;&#105;&#x63;&#97;&#x6c;&#108;&#x2e;o&#x72;g<\/a><\/p>\n<p><strong>Christine Moon<\/strong><br \/>Manager, Communications &amp; Client Relations<br \/>905-308-3604<\/p>\n<p><strong>Matt Bird<\/strong><br \/>Client Relations Manager<br \/>905-308-3655<\/p>\n<p><strong>Martha Cousins<\/strong><br \/>Client Relations Manager<br \/>905-308-3654<\/p>\n<p><strong>Leanne Yonev<\/strong><br \/>Client Relations Manager<br \/>905-308-3653<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Client Relations &amp; Education TeamUnder the direction of the Manager, Communications &amp; Client Relations &amp; Education, the Client Relations Managers provides CritiCall Ontario stakeholders with a liaison between their organization and CritiCall Ontario. There are also two dedicated CCIS Educators available to support hospitals and their critical care staff in their use of the Critical Care Information System. Our team offers education, live webinars, self-directed learning tools, and data and report interpretation guidance to support your organization\u2019s specific needs. We also provide stakeholders with orientation to the CritiCall Ontario Call Centre processes. Members of the Client Relations &amp; Education team participate as active members of numerous hospital, regional, provincial and medical specialty committees and working groups that have come together to drive quality improvements throughout Ontario. To learn more about CritiCall Ontario and how we can work together, contact your Client Relations Manager directly or email us at &#99;&#x6c;&#x69;e&#110;&#x74;r&#101;&#x6c;&#x61;&#116;&#x69;&#x6f;n&#115;&#x40;c&#114;&#x69;&#x74;&#105;&#x63;&#x61;l&#108;&#x2e;o&#114;&#x67; Christine MoonManager, Communications &amp; Client Relations905-308-3604 Matt BirdClient Relations Manager905-308-3655 Martha CousinsClient Relations Manager905-308-3654 Leanne YonevClient Relations Manager905-308-3653<\/p>","protected":false},"author":1,"featured_media":0,"parent":52,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"class_list":["post-54","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our Client Relations &amp; Education Team &#187; CritiCall Ontario<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.criticall.org\/fr\/provincial-quality-initiatives\/our-client-relations-education-team\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Client Relations &amp; Education Team &#187; CritiCall Ontario\" \/>\n<meta property=\"og:description\" content=\"Our Client Relations &amp; Education TeamUnder the direction of the Manager, Communications &amp; Client Relations &amp; Education, the Client Relations Managers provides CritiCall Ontario stakeholders with a liaison between their organization and CritiCall Ontario. There are also two dedicated CCIS Educators available to support hospitals and their critical care staff in their use of the Critical Care Information System. Our team offers education, live webinars, self-directed learning tools, and data and report interpretation guidance to support your organization\u2019s specific needs. We also provide stakeholders with orientation to the CritiCall Ontario Call Centre processes. Members of the Client Relations &amp; Education team participate as active members of numerous hospital, regional, provincial and medical specialty committees and working groups that have come together to drive quality improvements throughout Ontario. To learn more about CritiCall Ontario and how we can work together, contact your Client Relations Manager directly or email us at clientrelations@criticall.org Christine MoonManager, Communications &amp; Client Relations905-308-3604 Matt BirdClient Relations Manager905-308-3655 Martha CousinsClient Relations Manager905-308-3654 Leanne YonevClient Relations Manager905-308-3653\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.criticall.org\/fr\/provincial-quality-initiatives\/our-client-relations-education-team\/\" \/>\n<meta property=\"og:site_name\" content=\"CritiCall Ontario\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-07T19:29:56+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.criticall.org\\\/provincial-quality-initiatives\\\/our-client-relations-education-team\\\/\",\"url\":\"https:\\\/\\\/www.criticall.org\\\/provincial-quality-initiatives\\\/our-client-relations-education-team\\\/\",\"name\":\"Our Client Relations &amp; Education Team &#187; CritiCall Ontario\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.criticall.org\\\/#website\"},\"datePublished\":\"2024-04-30T14:30:16+00:00\",\"dateModified\":\"2026-05-07T19:29:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.criticall.org\\\/provincial-quality-initiatives\\\/our-client-relations-education-team\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.criticall.org\\\/provincial-quality-initiatives\\\/our-client-relations-education-team\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.criticall.org\\\/provincial-quality-initiatives\\\/our-client-relations-education-team\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.criticall.org\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Provincial Quality Initiatives\",\"item\":\"https:\\\/\\\/www.criticall.org\\\/provincial-quality-initiatives\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Our Client Relations &amp; Education Team\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.criticall.org\\\/#website\",\"url\":\"https:\\\/\\\/www.criticall.org\\\/\",\"name\":\"CritiCall Ontario\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.criticall.org\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Our Client Relations &amp; Education Team &#187; CritiCall Ontario","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.criticall.org\/fr\/provincial-quality-initiatives\/our-client-relations-education-team\/","og_locale":"fr_CA","og_type":"article","og_title":"Our Client Relations &amp; Education Team &#187; CritiCall Ontario","og_description":"Our Client Relations &amp; Education TeamUnder the direction of the Manager, Communications &amp; Client Relations &amp; Education, the Client Relations Managers provides CritiCall Ontario stakeholders with a liaison between their organization and CritiCall Ontario. 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