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New & Noteworthy

CritiCall Ontario's New Total Hospital Occupancy Board Is Now Live 

CritiCall Ontario’s new Total Hospital Occupancy Board is now available in the Provincial Hospital Resource System (PHRS).
Ontario’s involvement in COVID-19 has highlighted the immediate need for standardized, consistent province-wide information on bed and resource availability within the healthcare system. This new board will serve as a single source of provincial data on bed and resource availability within Ontario’s acute care hospitals.

Features and Benefits

The Total Hospital Occupancy Board replaces the previous Non-Critical Care Resource Board, which was removed at the end of August, and includes:

Educational materials to support the use of the new Total Hospital Occupancy Board are available in the PHRS Document Library.

Not on the Board Yet?
Onboarding for all acute care hospitals is ongoing. We are continuing to collect bed inventory and technical information from all hospitals to support their addition to the Total Hospital Occupancy Board. Your hospital will appear on the board only after this process has been completed in partnership with CritiCall Ontario.

More Information
This project has been endorsed as a component of the Ministry of Health’s Provincial Burden Reduction Strategy to reduce bed and resource reporting strain on Ontario hospitals. It will play a key role in supporting flow during potential future waves of COVID-19 and other situations that require understanding and coordination of available resources.

Contact us at clientrelations@criticall.org to find out how your hospital can get on board or for more information.


Ornge Telemedicine Support During COVID-19

On Tuesday, April 7, 2020, CritiCall Ontario will begin working with Ornge to help hospitals access additional support for their emergency or critical care patients during the COVID-19 pandemic.

How It Works:

  1. the patient will remain at the hospital where he or she is receiving care, CritiCall Ontario will suggest that the physician can contact Ornge directly to request additional support from the Ornge Transport Medicine Physician (TMP) to help manage the patient, and at the physician’s request, CritiCall Ontario will call Ornge and put the referring site through to connect; OR
  2. the patient requires transfer to an accepting hospital and the referring physician would like support while awaiting the arrival of transport, CritiCall Ontario will suggest that the physician can contact Ornge directly to request additional support from the TMP to help manage the patient.  At the physician’s request, CritiCall Ontario will call Ornge and put the referring site through to connect.
*Please note: The referring physician and the Ornge TMP can work together to connect virtually if the patient site has convenient and immediate access to Ontario Health (OTN) emergency services-enabled equipment. Please contact Ontario Health (OTN) (details below) to assess if your site is enabled.
 
*The Ornge TMP may also be engaged by CritiCall Ontario to provide a primary consultation if the virtual care physicians from established virtual critical care programs at Thunder Bay Regional Health Sciences Centre (Regional Critical Care Response) and Health Sciences North (Virtual Critical Care)  are unavailable and require primary back-up as a result of increased demand for critical care services.
 
Patients Who Will Benefit:
This service is not specific to COVID-19 and can be utilized for patients with general acute and critical care needs.
 
Availability: If you have any questions or would like more information about this initiative, please contact: