Urgent and Emergent Support for Hospital-Based Physicians 1-800-668-4357 (HELP)


Urgent and Emergent Support for Hospital-Based Physicians

1-800-668-4357 (HELP)

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Emergency Department Peer-to-Peer Program

The Peer-to-Peer Program provides 24/7 “consult a colleague” for support with clinically and socially complex patient care issues for Emergency Department (ED) physicians in Ontario.

Here’s how the process works

  • Contact CritiCall Ontario at: 1-800-668-4357 (HELP)
  • Provide the name of your hospital
  • Ask for an ED Peer
  • Patient demographics are not required
  • You will be connected immediately

When to call

  • Call anytime – prior to a patient’s arrival, during the ED assessment, or after the patient has been discharged to debrief a case

How the ED Peer-to-Peer program works

  • Provides ED support for all patient acuity and demographics (including non-critical scenarios)
  • Through real-time audio calls and videoconferencing

For more information, please contact: EDPeer@OntarioHealth.ca