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 Urgent and Emergent Support for Hospital-Based Physicians 1-800-668-4357 (HELP)

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Urgent and Emergent Support for Hospital-Based Physicians

1-800-668-4357 (HELP)

CritiCall Ontario is pleased to announce Dr. Alun Ackery as the new Provincial Medical Director for CritiCall Ontario.

Dr. Ackery brings a wealth of experience to the role. He is currently the Deputy Chief of Emergency Medicine and the Medical Director for Information
and Technology at St. Michael’s Hospital where he leads the Virtual Emergency Department in collaboration with Unity Health. He also holds positions with Ornge Air Ambulance as a Transport Physician and joined CritiCall Ontario in 2021 as an Associate Medical Director.

His passion for innovation, including the role of artificial intelligence in predictive health care planning, has led him to collaborate with many partners, including Apple where he helped consult on technology for improved patient experience. He has successfully combined innovation with communication and education to develop a number of online videos for health care providers and patients. The videos have been broadly shared on social media and news outlets and one is used in more than 30 emergency departments in Canada.

Dr. Ackery has experience working in remote communities in northern Ontario and in his work with Ornge, helped to deliver vaccines during “Operation Remote Immunity.” He is committed to working with all partners to explore the system issues and opportunities to create better coordination and access to care for patients, particularly in the north.

As Provincial Medical Director for CritiCall Ontario, Dr. Ackery will provide leadership both internally to CritiCall Ontario staff and team of Associate Medical Directors, and externally by working with key partners and stakeholders to support and promote CritiCall Ontario’s provincial role as leaders in system solutions for Ontario’s health care system.